Brazil brokerage giant with 3.6M clients launches BTC and ETH trading
XP Inc has become the latest Brazilian fintech player to offer crypto trading services, following Nubank and MercadoLibre.
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ACCOUNT
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Notifications Settings
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Deposits and withdrawals
When registering a new account at Prenza, a new Prenza Bitcoin address (also called Prenza primary wallet address) will be assigned to you. You can find your Prenza primary wallet address in your Wallets.
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Creating a new account
You can create a new account by entering your email address and password on the registration page. You will then receive a confirmation email. When you successfully confirm your email address and log in to your Prenza account, we advise you to turn on 2FA to secure your Prenza account. You can do that in settings.
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Can you change your account email?
NO. you cannot change the email after completing the account registration
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How to close your Prenza account?
You may access and review or update your online account information at any time by logging into your account. If you have issues closing your account please send us an email to info@prenza.org
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Security
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Lost password? How to reset your password?
If you want to change your password, you can do that in your Security Settings under the "Security" tab. If you have forgotten or lost your password, you can reset it here. Your password won't be changed until you confirm this action via email.
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What is 2FA security?
2FA or 'two-factor authentication' provides you with an additional security step when logging into your account, withdrawing funds from your Prenza wallet or placing a new order. You can enable it in your settings.
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Are your withdrawals temporary locked?
If you reset your password (and you don't have 2FA enabled), change an email, or disable 2FA, we will disable all withdrawals, API keys, and some parts of buying and trading for your account for up to seven days. This is due to security reasons in
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Invalid 2FA tokens
If your 2FA tokens are shown as invalid try to time-sync your mobile device. Your time must show the correct local time, date, and time zone for the authenticator to work properly. Android and Windows phones have an option to correct for time errors inside the Authenticator app properties if you do not wish to sync your clock. iOS devices must be set to use Internet time to make sure the clock is synced properly.
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Which Prenza social media sites can I trust?
Prenza and its representatives are present on many different social media sites. Here is the list of social media sites that you can trust and represent the official Prenza profiles:
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What is GDPR?
The General Data Protection Regulation, or in short GDPR, is a data law in the European Union with the aim of strengthening the protection of personal data for individuals who reside in the EU. The GDPR also aims to increase transparency for how personal data is used and to provide EU residents with more control over their data.
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Hash Power Marketplace
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How to start as a buyer of hash power?
A buyer of hashing power is a person who wants to buy the mining service from someone else. They can do that by renting mining rigs, committing to the cloud mining contract(s) or ordering hash power at Prenza.
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Is Prenza a mining rig rental service as well?
Mining rig rental services are clumsy and give unexpected results, such as the rig going offline or not reaching the desired or advertised speed.
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What is the service fee for buyers?
The fee for using the Prenza service as a buyer of hash power is determined in the fee schedule and is applied to the amount you have spent on your orders (the unspent amount is not charged with a fee). Note that there is no fee for cancelling an order, but a small, non-refundable fee is taken for each newly placed order to prevent order spam.
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Build your mining farm with Our Mining pool and Sharing Farms Mining pool is the easiest and most effective way to make money from cryptocurrency mining without buying and maintaining your equipment.
Prenza news
Sep 24, 2022
Troubled miner returns 26,000 rigs to eliminate debt
The mining operator entered into a deal with NYDIG to sell rigs to alleviate $64.7 million in outstanding debt.
